Turbine Knowledge Base
Find answers to most of your questions here.

Code of Conduct
What is and is not considered acceptable player conduct.

EULA
End User License Agreement

In-Game Support
If you have a question about Asheron's Call gameplay, please check out these sites before sending in a help ticket!

Ban Appeals
My account has been banned. How do I submit a ban appeal?

If you have a question regarding an in-game ban please contact the in-game support team via This e-mail address is being protected from spambots, you need JavaScript enabled to view it .